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沾化区博物馆讲解工作专项培训

发布：沾化博物馆 时间：2022-12-06 15:55:10

馆内讲解员认真倾听老师的现场教学。本次培训采取理论知识培训的方式，主要围绕讲解的重要性、语言规范、讲解姿势、现场礼仪等方式进行了系统化、规范化的培训。

主讲老师现场指出当前馆内讲解员所存在的问题，并提出了指导意见。培训过程中，各位老师仔细聆听，认真记录，听完现场培训后进行了座谈交流和点评。

讲解小常识

一、讲解语言规范亲切

1.讲解员讲解时态度诚恳、亲切，做到来有“迎声”，走有“送声”。

2.讲解员在讲解时语气亲切自然，发音准确，语速均匀，音量适宜，吐字清晰，张弛有度。

3.讲解内容规范，措辞准确、得体，经得起推敲，在讲解中避免“好像”、“可能”等字眼。

二、讲解姿势优雅庄重

1.表情：讲解时表情要自然、大方、庄重，切忌做出过于夸张的表情而显得矫揉造作。

2.站姿：站立是讲解时最基本的姿势。讲解员在站立时，要自然挺胸收腹，身体与地面垂直，重心放在前脚掌，双肩放松，双臂自然下垂或在体前交叉。

3.走姿：讲解员在行走时，要注意步伐轻而稳，抬头挺胸，双肩放松，两眼平视，面带微笑，自然摆臂。在室外讲解时，讲解员一般走在观众右侧中间靠前位置，把主道留给观众，身体微侧，避免背对观众。

4.目光：讲解时目光多用虚视法、环视法，眼光不能松散，切忌神游物外。可与观众进行一些视觉交流，眼神应自然、稳重、柔和、坦荡、友善。

5.手势：讲解时的指示手势要规范、适时、准确、干净，做到眼到、口到、手到，忌来回摆动、兰花指等。

总之，讲解员在讲解过程中，应根据讲解内容在适当的时候适度地使用指示动作，切忌使用过重的肢体语言，过于做作而不合乎礼仪规范的要求。

夏季：08:30~12:00 14:30~18:00

冬季：08:30~12:30 14:00~17:30

周一至周五免费开放（周末闭馆设备维护）
山东省滨州市沾化区银河二路299号
0543-7325261

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基本文件流程错误 SQL 调试

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